The chances are extraordinarily good that you'll be thoroughly satisfied with your purchase from us. But just in case something happens, we have the following guidelines for returns and refunds. This policy applies to products purchased from the website www.bhpackaging.com.my for delivery within Sabah.
The returned goods/products will be checked with the receipt together and the goods must in good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Eco Packaging Supplies SDN BHD will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 6-7 business days after the confirmation.
What will happen if I return an item purchased with a gift voucher?
- If any product purchased with a gift voucher is returned for a refund, the refund amount will be automatically credited to the original gift voucher.
Who gets refunded if I return a gift?
- The refund will be credited to the original card or account used to purchase the gift.
Please return your purchased item to below address:
BH Packaging Supplies SDN BHD
Lot 75, Ground Floor, Lorong Plaza 333-4A, Kobusak Commercial Centre 88300, Penampang, Sabah
Please contact us at firstname.lastname@example.org or 60178321110 if you have any questions or doubts.